In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 23:00 BST
Scheduled - We need to upgrade traffic routing in our infrastructure, which unfortunately cannot be performed while the Network is running, requiring a service outage for some customers in the Chapel Row, Kiln Green and Upper Bucklebury areas. Affected customers have been advised by e-mail. In addition, as a result of this upgrade, customers with fixed IP addresses will have a new IP address. These have been separately communicated to affected customers. Gigaclear apologises for any inconvenience caused.

About This Site

Welcome to Gigaclear's status page! Here you can find the current status of our network and information on past incidents.

If you are experiencing a problem not listed on this page, please contact our customer care team on 01865 591131.

Internet Network Operational
Bedfordshire Operational
Berkshire Operational
Buckinghamshire Operational
Cambridgeshire & Huntingdonshire Operational
Devon & Somerset Operational
Essex Operational
Gloucestershire Operational
Herefordshire Operational
Kent Operational
Leicestershire Operational
Lincolnshire Operational
Northamptonshire Operational
Oxfordshire Operational
Rutland Operational
Wiltshire Operational
Wrexham Operational
Network Services Operational
Domain Name Service (DNS) ? Operational
DHCP ? Operational
Customer Portal Operational
Customer Care Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 26, 2019

No incidents reported today.

Apr 24, 2019

No incidents reported.

Apr 23, 2019

No incidents reported.

Apr 22, 2019

No incidents reported.

Apr 21, 2019

No incidents reported.

Apr 20, 2019

No incidents reported.

Apr 19, 2019

No incidents reported.

Apr 18, 2019

No incidents reported.

Apr 17, 2019

No incidents reported.

Apr 16, 2019

No incidents reported.

Apr 15, 2019

No incidents reported.

Apr 14, 2019

No incidents reported.

Apr 13, 2019

No incidents reported.

Apr 12, 2019
Completed - The scheduled maintenance has been completed.
Apr 12, 06:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 23:00 BST
Scheduled - We need to upgrade traffic routing in our infrastructure, which unfortunately cannot be performed while the Network is running, requiring a service outage for some customers in the Hermitage and Long Lane areas. Affected customers have been advised by e-mail. In addition, as a result of this upgrade, customers with fixed IP addresses will have a new IP address. These have been separately communicated to affected customers. Gigaclear apologises for any inconvenience caused.
Apr 11, 16:26 BST