All Systems Operational

About This Site

Welcome to Gigaclear's status page! Here you can find the current status of our network and information on past incidents.

If you are experiencing a problem not listed on this page, please contact our customer care team on 01865 591131.

Internet Network Operational
Berkshire Operational
Essex Operational
Gloucestershire Operational
Oxfordshire Operational
Northamptonshire Operational
Wrexham Operational
Kent Operational
Rutland Operational
Network Services Operational
Domain Name Service (DNS) ? Operational
DHCP ? Operational
Customer Portal Operational
Customer Care Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 26, 2017

No incidents reported today.

Jul 25, 2017

No incidents reported.

Jul 24, 2017

No incidents reported.

Jul 23, 2017

No incidents reported.

Jul 22, 2017

No incidents reported.

Jul 21, 2017

No incidents reported.

Jul 20, 2017

No incidents reported.

Jul 19, 2017

No incidents reported.

Jul 18, 2017

No incidents reported.

Jul 17, 2017

No incidents reported.

Jul 16, 2017
Completed - The scheduled maintenance has been completed.
Jul 16, 05:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 22:00 BST
Scheduled - We have been advised by one of our main national trunk network providers that a number of cables require re-routing away from an expansion of a quarry site, affecting some customers in the Gloucestershire area. Affected customers have been contacted by e-mail. Gigaclear apologises for any inconvenience this may cause.
Jul 7, 09:43 BST
Jul 14, 2017

No incidents reported.

Jul 13, 2017
Completed - The scheduled maintenance has been completed.
Jul 13, 07:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 20:00 BST
Scheduled - We have been advised by one of our main national trunk network providers that a number of cables require re-routing away from the site of a new housing development. This will prevent potential lengthy service disruption in the future.

Unfortunately, this preventative maintenance will require outages which will affect some customers in the Oxfordshire area. Affected customers have been contacted by e-mail. This work has been rescheduled from the original date of 21st June.

Our provider has agreed not to commence the service affecting part of this work until 23:00, but please be aware there could be a risk of disruption from 20:00.

Gigaclear apologises for any inconvenience this may cause.
Jul 5, 09:11 BST